Privacy Policy

MOBILE AUTO DETAILING • WE COME TO YOU • BASED IN CANTON, TEXAS

The MAD Service LLC

Privacy Policy

This Privacy Policy explains how The MAD Service LLC collects, uses, protects, and manages information provided through themadservice.com and our related services.

Effective April 18, 2025

Your Privacy Matters

This Privacy Policy applies to themadservice.com and The MAD Service LLC. The website is a marketing and sales site. By using the website, you consent to the data practices described in this Policy.

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Data Protection

We use SSL and reasonable safeguards to help protect personal information.

Your Choices

You may request deletion or opt out of future marketing messages.

01

Text Message Communications

How to Opt In

To opt in, text JOIN or SUBSCRIBE to (903) 484-6611. For assistance, text HELP.

Users may receive text messages up to twice a week. Message and data rates may apply.

Examples of Messages We May Send

The MAD Service may message you in response to your initial message. Once we have completed a service, we may notify you that your vehicle is ready, show you the work we completed, or collect payment.

We may also message you regarding a scheduled appointment or ask whether you need additional service.

SMS opt-out: Text STOP or UNSUBSCRIBE to end future SMS communications.
02

Collection of Personal Information

To better provide the products and services we offer, the Company may collect personally identifiable information, including:

  • First and last name
  • Mailing address
  • Email address
  • Phone number
  • Other identifying information

If you purchase products or services from the Company, billing and credit card information may be collected to complete the transaction. We do not and will not store your billing details.

We do not collect personal information unless you voluntarily provide it. You may be asked to provide information when registering for an account, entering a sweepstakes or contest, signing up for offers, sending an email, or submitting payment information.

We may use the information you provide to communicate with you about the services or products you requested. We may gather additional personal or non-personal information in the future.

03

Use of Personal Information

The Company may collect and use personal information for the following purposes:

  • To operate and deliver the services you requested
  • To provide information, products, or services you request
  • To provide notices about your account
  • To fulfill the Company’s contractual obligations and enforce its rights, including billing and collection
  • To notify you about changes to themadservice.com or the products and services offered through it
  • To use information in another way described when you provide it
  • For another purpose with your consent

The Company may also use personally identifiable information to inform you about other products or services available from the Company and its affiliates.

04

Sharing Information With Third Parties

The Company does not sell, rent, or lease its customer lists to third parties. We do not share mobile information with third parties for marketing purposes under any circumstances. The Company will not transfer consumer data to external organizations under any circumstances, even with consumer consent.

The Company may share data with trusted partners that help perform statistical analysis, send email or postal mail, provide customer support, or arrange deliveries. Those parties are prohibited from using personal information except to provide services to the Company and must maintain its confidentiality.

The Company may disclose personal information without notice when required by law or when it believes disclosure is necessary to comply with legal process, protect the rights or property of the Company, or protect the personal safety of users or the public.

05

Automatically Collected Information

The Company may automatically collect information about your computer hardware and software. This may include your IP address, browser type, domain names, access times, and referring website addresses.

This information is used to operate the service, maintain its quality, and provide general statistics regarding use of the Company’s website.

06

Use of Cookies

The Company’s website may use cookies to personalize your online experience. A cookie is a text file placed on your device by a web server. Cookies cannot run programs or deliver viruses to your computer.

Cookies may help the website recognize that you returned to a page and remember information you previously provided. This can simplify the process of using customized website features.

Most browsers automatically accept cookies, but you can usually change your browser settings to decline them. Declining cookies may prevent you from fully using some interactive features of the Company’s services or websites.

07

Links to Other Websites

This website may contain links to other sites. The Company is not responsible for the content or privacy practices of those sites. We encourage users to review the privacy statements of other websites that collect personally identifiable information.

08

Security of Personal Information

The Company uses SSL protocol and reasonable safeguards to help protect personal information from unauthorized access, use, or disclosure.

When personal information, such as a credit card number, is transmitted to another website, it is protected through encryption such as Secure Sockets Layer technology.

No transmission over the Internet or a wireless network can be guaranteed to be completely secure. Although we strive to protect personal information, security, integrity, and privacy limitations may exist beyond our control.

09

Right to Deletion

Subject to certain exceptions, after receiving a verifiable request, the Company will:

  • Delete your personal information from its records
  • Direct applicable service providers to delete your personal information from their records

Exceptions

The Company may be unable to comply with a deletion request when retaining information is necessary to:

  • Complete the transaction for which the information was collected, provide a requested product or service, fulfill a warranty or recall, or perform a contract
  • Detect security incidents or protect against malicious, deceptive, fraudulent, or illegal activity
  • Identify and repair errors that impair existing functionality
  • Exercise free speech or another right provided by law
  • Comply with the California Electronic Communications Privacy Act
  • Conduct qualifying public-interest research when deletion would seriously impair that research and informed consent has been obtained
  • Enable internal uses reasonably aligned with your expectations and relationship with the Company
  • Comply with an existing legal obligation
  • Otherwise use the information internally in a lawful manner compatible with the reason it was provided
10

Children Under Thirteen

The Company does not knowingly collect personally identifiable information from children under 13. A child under 13 must ask a parent or guardian for permission before using this website.

11

Email Communications

The Company may contact you by email to provide announcements, promotional offers, alerts, confirmations, surveys, or other general communications.

To improve our services, the Company may receive a notification when you open an email or click a link within it.

You may stop receiving marketing or promotional emails by using the unsubscribe option included in those messages.

12

External Data Storage

The Company may store data on servers provided by third-party hosting vendors with whom it has contracted.

13

Changes to This Policy

The Company reserves the right to change this Policy from time to time, including when services, data protection practices, or applicable laws change.

When changes are significant, the Company may provide notice by email, by placing a prominent notice on the website, or by updating the privacy information.

Continued use of the website or services after a modification constitutes acknowledgment of the modified Policy and agreement to be bound by it.

Questions or Concerns?

Contact The MAD Service LLC

Contact us if you have questions about this Policy or believe the Company has not followed it.

Mailing Address
680 W Dallas St., Ste 5
Canton, Texas 75103

Email
justin@themadservice.com

Phone
(903) 484-6611